Fireplace Problem Solving
Independent technical advice when your fireplace isn't performing as it should.
20+ Years of Technical Fireplace Experience
Designs for Fires provides independent technical advice to identify the underlying cause and recommend practical, code-compliant solutions.
Independent advice helps identify the real cause before you spend money on unnecessary repairs or replacement.
Designs for Fires provides independent technical assessments for homeowners, builders and architects, helping identify the underlying cause of fireplace problems and providing practical recommendations for resolving them.
WHY INDEPENDENT ADVICE MATTERS
When a fireplace isn't performing properly, it's easy to receive conflicting advice. An installer may blame the product, the supplier may blame the installation, and the builder may blame the finishing.
Having worked on both the manufacturer and technical support side of the industry, I understand how fireplaces are designed to perform, how they're tested, and the issues that commonly arise once they're installed. That broader perspective allows me to identify the likely cause of a problem and recommend practical, code-compliant solutions—without being tied to a particular manufacturer or installer.
Over more than 20 years in the fireplace industry, my experience includes working with Stovax, where I gained extensive knowledge of fireplace design, testing and product performance across Australia and New Zealand, followed by several years providing technical support and resolving complex fireplace issues throughout New Zealand. Today, that experience allows me to provide practical, independent advice focused solely on achieving the best outcome for my clients.
Typical Support Includes
Fireplace troubleshooting and fault diagnosis
Site visits or photo-based assessments
Compliance and safety checks
Advice on heat transfer, clearance and ventilation
Guidance on finishing materials and best-practice installation
Why Choose Independent Advice
An unbiased assessment can save time, money and stress - helping you resolve disputes quickly and ensuring your fireplace performs safely and beautifully.
Assessment and written report from $525 + GST